Frequently asked questions

Client FAQ

How do I open a support ticket?

See here for how to open a ticket Open a ticket

How do I Create (Syncro) Billing Portal Account?

See here for how to set a billing portal account Billing Portal Setup

How can I securely store and update my payment methods such as Credit Card and ACH in Syncro billing portal?

See here for how to securely store payment methods in the Syncro billing portal Store Payment Methods

How can I use POM IT provided remote access services (Splashtop)?

See here for how to use POM IT provided remote access services (Splashtop) once your account has already been setup Remote Access

How do I setup the VoIP (phone system) mobile app?

Please follow these instructions VoIP Mobile App Setup